One shared picture of what your organization knows
rygg gives everyone in the organization, from apprentice to board, the same answers to the basic questions: what we do, for whom, which problems we solve and what sets us apart. Each answer shows whether it is evidence or assumption.
Situation
- Every department has its own picture of customers, users and the market. The pictures differ, and nobody sees where.
- Strategy papers, research reports and lessons learned exist, but they are hard to find and rarely connected.
- Assumptions are repeated until they sound like facts. When people leave, their knowledge leaves with them.
Questions the graph answers
Every answer shows its source and whether it is evidence or assumption.
- What do we do, and for whom?
- Which problems do we solve for our customers and users, and which do we only assume we solve?
- What makes us better than the competition, from the customer’s point of view?
- What is assumption, what is evidence, and in what proportion?
- Who are our users, in which contexts of use, with which goals?
- Which decisions were made on which evidence?
- What have we learned in past projects, and where is it recorded?
- Where do departments contradict each other?
- What do we not know yet, and what would it take to find out?
- Who in the organization knows about a topic?
What rygg provides
- A graph of customers, users, contexts of use, tasks, problems and value propositions, with the origin of every statement
- A status for every statement: observed, tested, derived or assumed, with date and source
- Views for different roles: onboarding, management, sales, service, product
- Regular reviews in which open assumptions are prioritized and turned into research questions
Who works with it
- Board and management
- Strategy and business development
- HR and onboarding
- Sales and service
- Every employee who needs to explain what the company does
What you can measure
Examples. We agree on metrics we can influence, not on your revenue.
- Share of core statements that rest on evidence rather than assumption
- Contradictions between departments found and resolved
- Onboarding: new employees find the answers to the basic questions in one place
- Open assumptions with an owner and a plan to check them
How it starts
We start with a workshop on the basic questions and a review of existing strategy and research documents. The result is a first graph with a coverage report: what is evidence, what is assumption, what is missing.
Package: Pilot · 4 to 8 weeks
The same graph serves
Activities and decisions in product development focused on outcomes for users, and through them on economic results.
Explore the 7 questions 03AI-augmented EngineeringAgents in engineering, documentation and service that ask the graph instead of making assumptions.
Explore the 6 questions